HDB’s BTO Sales Exercise Marred With Website Glitches
SGPreans considering to secure a HDB house on 17 Nov experienced problems when submitting their online appeals, having a number of publishing their grievances on social media.
A number of people mentioned that they were incapable to clear the admin charge to look for a Housing Development Board flat, whilst the rest of them get unclear if their payment got through as these people didn’t get an approval, stated CNA.
Some other received a “502 bad gateway” communication.
This distruption appears after HDB introduced more than 5,700 apartments offer for sale under the Nov 20 Build-to-Order movement. Housing Development Board furthermore offered 5,220 houses throughout various area and estates for the SBF movement.
HDB shared that it is aware of the problems experiencing many individuals and guaranteed that it is managing to resolve them.
” Our staff understand that many house seekers are encountering problems during tendering their BTO/ SBF requests through the net, furthermore we express regret toward the trouble created,” HDB stated in a Facebook message and covered via Channel News Asia.
” Candidates with ineffective payment documents and/or did not obtain any type of approval email message are pointed out to make an attempt once again shortly after.”
The Housing Board clarified indicating the sales movement are going to carry on for seven days, for this reason, home buyers will possess as far as 11:59pm on 23November2020 to put forward their forms.
“Fruitful candidates will be identified through an eletronic ballot, and never on a first in queue principle,” specify Housing Development Board.